Terms of Sale
- Warranty - 13 months parts & labor
- No refunds or exchange after 7 days from receipt
- 15% restocking fee for all returns
- Special order items sales are final, no /returns/refunds or
replacement
- $20 charge on returned checks
- Claims for shortages must be made within 5 working days
- Shipping charge not refundable
- All returns must have RMA no. and copy of Invoice
Terms of Payment
- COD Cashier Check (new customers)
- COD Company Check (Subject to approval)
- Net 15 (on approved credit)
- Net 30 (Government/Fortune 500)
- VISA / MASTER Card with 3% processing fee
- Wire transfer (International Sales)
Terms & Condition
of Sale
All sales are subject to the following terms & conditions:
All products are shipped at Buyer's risk, and Trans 2000's
responsibility for loss or damage of products ceases upon delivery
to the carrier, or to Buyer or Buyer's agent at Trans 2000's
facility. Buyer shall bear all applicable federal, state, and other
government taxes as well as import or custom duties (for
International sales), license fees and similar charges. Trans 2000
retains (and Buyer grants to Trans 2000 by submitting a purchase
order) a security interest in the Products to secure payment in full
and compliance with all sales agreements. In the event that the
sales invoice shall be placed in collection, Buyer agrees to pay any
and all costs associated with such placement, including without
limitation, attorney's fees and other creditor rights proceeding.
Service & Return
Policy
Prior to returning any merchandise either for service or credit,
an RMA# must be obtained from Trans 2000's Tech Support Dept. by
calling (562) 908-6814. Have your invoice ready when calling.
Merchandise must be shipped back to Trans 2000 freight prepaid in
its original container, with all its disks, manuals, accessories and
copy of the invoice. Returns for refund or credit with missing
manuals, disk or accessories will be refused. Mark the RMA# on the
shipping label.
Limited Warranty
Trans 2000 Inc.
warrants its products for (13) months from date of shipment against
defects in material and workmanship. This warranty is rendered void
if product has been changed, altered or modified significantly
without express written permission from Trans 2000. Warranty is void
if the product has become defective due to acts of God, negligence,
abuse or misuse.
Trans 2000 makes no
warranties, expressed or implied, as to the merchantability or
fitness of our products for a particular purpose. Trans 2000 shall
not be liable for any special, consequential, incidental, punitive
or exemplary damages, including but not limited to lost income, loss
of use, lost data or any sums paid by Buyer to third parties.
Trans 2000 Inc.
reserves the right to repair or replace defective products during
the warranty period. Click here for warranty and
service procedures. |