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Trans 2000 Inc. warrants
its products for (13) months from date of shipment against
defects in material and workmanship. This warranty is
rendered void if product has been changed, altered or
modified significantly without express written permission
from Trans 2000. Warranty is void if the product has
become defective due to acts of God, negligence, abuse
or misuse.
Trans 2000 makes no warranties, expressed or implied, as to the merchantability
or fitness of our products for a particular purpose. Trans 2000 shall
not be liable for any special, consequential, incidental, punitive
or exemplary damages, including but not limited to lost income, loss
of use, lost data or any sums paid by buyer to third parties. Trans
2000 Inc. reserves the right to repair or replace defective products
during the warranty period.
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Warranty Conditions:
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DOA (Defect on Arrival) items must be return within
30 days from the invoice date for IMMEDIATE replacement
or credit.
Other defective items under warranty (over 30 days)
will be serviced and repaired within 5 business days
from the day we received the unit.
Warranty DOES NOT cover physical damages caused by mishandling
or improper use of the unit.
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Warranty Coverage:
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- Parts and Labor for repairing the defective parts.
- One way shipping freight to customer via UPS ground
service.
- Overnight, 2nd day, or 3rd day services will be
bill with a freight charge that equals the difference
between desired shipping method and ground.
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Warranty Procedures:
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All return items, including DOA, service,
upgrade, cross-ship, credit, refund or evaluation, must
abtain a Return Merchandise
Authorization (RMA) number before shipping. |
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Warranty Limitations:
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Following items returned
for warranty may be REFUSED if:
- Removal of serial number
- Returned without RMA number
- Improper packing when returned causing physical
damages
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